Have a question? We are here to help!
email us: firstname.lastname@example.org
Mon-Fri 8am-4pm ET
You can find most answers to your questions right on this page.
Frequently Asked Questions
How do I choose the right size stand up pouch?
When choosing the right size bags for your products, it’s important to keep in mind the height and the volume of the product you are packaging. The volume of your product plays a major role in choosing the right sized stand-up bag. For example, fine salt takes up less volume than whole coffee beans. The bulkier the product, the more space required. We suggest always going one size larger to accommodate your product. So this brings us to three measurements that might be helpful in finding the right size pouch for your product. Those three measurements are the fillable area, the area above the zipper.
The fillable area refers to the measurement of the bag below the zipper line to the bottom of the bag.The space above the zipper is often used to apply labels/stickers. It is also the area that can be heat sealed to preserve your product and to ensure a tamper-evident seal above the tear notches. It’s very important to remember that this area is included in the overall dimensions of the bags BUT it is not a fillable area. We have seen it so many times, where someone assumes that a bag size of 4″ x 6″ for example, will fit their product measuring 4″ x 5″ (sorry, but it’s not going to fit).
Our 1 oz stand-up pouch bags are specifically designed for single servings, and trial sizes.
Our 2 oz stand-up pouch bags are our most popular size and are designed for small items, or products.
Our 4 oz stand-up pouch bags are for medium products.
Our 8 oz stand-up pouch bags is our largest size and are ideal for larger bulkier products.
Can I order product samples?
Yes, and we make ordering samples quick and easy. To ensure your ultimate satisfaction with the size, material, and compatibility of our bags with your product, you may order single bag samples of each style and size by visiting our samples page.
All sample orders placed before 4pm EST will ship the same business day.
Do you offer bulk pricing and discounts?
We sure do! The more you buy, the more you save. Discounts are applied when you order multiple quantities of the same style and same size bag. No coupon code is necessary as the discounts will be applied automatically at checkout.
SHOP MORE. SAVE MORE.
5,000pcs (5 cases (per size/style) – 10% off the list price*
10,000pcs+ (10 cases (per size/style) – 15% off list price*
FREE SHIPPING – All U.S. Orders $499 or more*
*This offer is not valid on previous purchases and cannot be combined with any other offers or promotions unless stated otherwise. The quantity discounts may be withdrawn at any time, at our discretion, without advance notice.
How long does shipping take?
Shipping time vary depending on your specific location. To follow are estimations of expected delivery times:
- United States* – Orders can take 1-4 business days to be delivered
- International – Orders can take 6-20 business days to be delivered (varies depending on country)
International Order Delays: International shipping times vary greatly depending on the country. Some countries are designated as slow-to-ship; orders can take 4-8 weeks or longer.
Territories of the United States: Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands. Please allow 1-3 weeks for your order to be delivered.
Please Note: Once a package is in possession of the carrier (USPS, FedEx, or DHL), Copious Bags® has absolutely no control over the transit time. We cannot be held responsible for any delays, lost or undelivered packages. When available, tracking information is provided for every order (no tracking available for USPS First Class Mail). We suggest you contact the preferred carrier directly with any questions and/or concerns about delivery.
What is your return and exchange policy?
Your satisfaction and safety are high priorities for us. However, because all Copious Bags® stand up pouches are FDA approved for direct contact with food, we do not accept returns or exchanges. This policy is in place to protect the integrity of our bags, and to ensure the safety of your products. However, if by chance Copious Bags® has shipped the incorrect product, we will gladly provide you with a return address label and ship the correct product immediately. You must notify us within 5 days of receiving your order.
To ensure your ultimate satisfaction of the size, material, and compatibility of our bags with your product, you may order single bag samples by visiting our samples page.
Do you offer custom printing?
We can provide Copious Bags customers with a resource for custom printing. Simply send us an email to hello@CopiousBags.com with your customer or order number.
Please note: many of customers prefer to label their products due to potential changes in ingredients, product names, weights, etc. You may find suggested label sizes for our bags by visiting OnlineLabels.com
Questions answered by specific topic.
STAND UP POUCHES AND PRODUCT COMPATIBILITY
FREE SHIPPING ALL U.S. ORDERS $499 USD OR MORE*