My tracking information shows 'Delivered', but I haven't received the package.

You should contact the carrier directly to inquire about your package. For carrier contact information click here. Please know that once a package is in the possession of an authorized carrier, Copious Bags® can not be held responsible for any errors made by the United States Postal Service (USPS), DHL, or FedEx.

Please allow 3 weeks of receiving your shipping notification email (6 weeks for international) to assume your order is lost. Please note your shipping confirmation and tracking number confirms that your order was processed, shipped, and received by an authorized carrier.