Order Changes and Requests

What's the minimum I can order?

Our minimum is one case (1,000 pcs.). This is a great option for a new business and/or product line. For more established brands, we offer bulk quantity discounts as follows:

  • 5,000 pcs. (5 cases) – 5% Discount + Free US Shipping*
  • 20,000 pcs. (20 cases) – 10% Discount + Free US Shipping*
*see our FREE SHIPPING page for detailed information

How soon will my order ship?

If we receive your order before 4 pm EST it will be processed and shipped the same business day (excluding holidays). If your order is received after shipping hours, on the weekend, or on a holiday your order will ship the following business day.

How do I apply for sales tax exemption?

CALIFORNIA BUSINESS

If you qualify for a sales tax exemption, you will need to complete and sign a Resale Certificate. Email the completed form to hello@CopiousBags.com (prior to purchase as we are unable to refund the tax charged for previous orders).

The certificate must be completed in full to be processed and the certificate information and the Copious Bags account information must match.

The certificate will be verified through the California Board of Equalization by using the online Seller Permit Verification system (M-F). The following business day, you will receive an email letting you know if your account has been verified as ‘tax-exempt’. You may then proceed with your order.

Please notify us directly should your resale certificate expire, be revoked, or is no longer in use.

If you have any questions about the form, contact the California Department of Tax and Fee Administration by calling 1-800-400-7115.

GEORGIA BUSINESS

If you qualify for a sales tax exemption, you will need to complete and sign a Certificate of Exemption (Form ST-5). Email the completed certificate to hello@CopiousBags.com (prior to purchase as we are unable to refund the tax charged for previous orders).

The certificate must be completed in full to be processed and the certificate information and the Copious Bags account information must match.

The certificate will be verified through the Georgia Tax Center (M-F). The following business day, you will receive an email letting you know if your account has been verified as ‘tax-exempt’. You may then proceed with your order.

Please notify us directly should your resale certificate expire, be revoked, or is no longer in use.

If you have any questions about the form, contact the Georgia Department of Revenue by calling 877-423-6711 option #1.

How do I know if my order is on the way?

Upon receipt of your order, you will receive an email confirmation. A second automated email will be sent when your order ships, it will include your tracking information.

What if I didn’t receive an email confirmation for my order?

This usually occurs when an incorrect email address was entered during the ordering process. If you do not receive an email confirmation within 30 minutes of placing your order, please contact us with the correct email address and we’ll update your order and resend your order confirmation.

Can I edit my order after I submit my order?

Sure. Just send an email to hello@CopiousBags.com and we’ll be happy to edit your order. We must receive your written request BEFORE the order is processed (3:30 pm EST) to ensure that we have the time to make the change.

I gave the incorrect shipping address, how do I change my information?

Not a problem. Just send an email to hello@CopiousBags.com and we’ll be happy to edit your order. We must receive your written request BEFORE the order is processed (3:30 pm EST) to ensure that we have the time to make the change.

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