How do I know if my order is on the way?
Upon receipt of your order, you will receive an email confirmation. All confirmations will be sent to the email address you provided at the time of checkout. Be sure that you have provided us the best email address as your tracking information will be sent to this address as well.
The first email confirmation you will receive is the order confirmation. It is to let you know your order has been received and is being processed.
The second email will confirm that your order has shipped and will include the tracking number and a direct link to the carrier. You can then follow your package online until it arrives at its final destination. Please keep in mind that tracking information and updates are sometimes delayed by the carrier. There are also occasions when you will actually receive your order, however, the tracking information still shows it in transit.
The third email you will receive is the delivery confirmation. This is especially helpful for customers that have their orders delivered to an alternative address, or to another party.
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